We're here to help. Get answers fast or reach our team directly.
Contact Us
Our team responds within 24 hours.
Email Support → contact@patternmd.app
Frequently Asked Questions
Is PatternMD really anonymous? ▼
What is a ME TOO? ▼
How do replies and threads work? ▼
What is the What Helped section? ▼
How do I report or block someone in a reply thread? ▼
What happens when I block someone? ▼
How do I delete my account? ▼
How do I connect my device's health app? ▼
How does the home screen widget work? ▼
Can I use PatternMD in Spanish? ▼
Why am I not receiving notifications? ▼
How do I report inappropriate content? ▼
Is my health data safe? ▼
What is TAPMD? ▼
These FAQs cover searching symptoms, flare predictions, environmental correlations, and how the engine learns over time.
What is the Pattern Engine? ▼
How does the engine get smarter over time? ▼
What is a flare prediction? ▼
What is the Flare Risk Score? ▼
What are environmental correlations? ▼
How does the real-time weather alert work? ▼
What does the community data show? ▼
What are related symptoms? ▼
Can I search in Spanish and get English results, or vice versa? ▼
What is a cross-symptom correlation? ▼
Why do some features show a locked state? ▼
These FAQs cover connecting with your doctor, the Provider Portal, activity feed, PDF export, and push notifications.
How do I connect to my doctor on PatternMD? ▼
What data does my doctor see? ▼
Can I disconnect from my doctor? ▼
Can my doctor see my identity? ▼
How do I access the Provider Portal as a doctor? ▼
How does a patient show up in my portal? ▼
What is the Activity Feed in my provider dashboard? ▼
How do push notifications work for providers? ▼
How do I export a patient's data as a PDF? ▼
What happens when a patient disconnects? ▼
Is the provider portal HIPAA compliant? ▼
How do I get my hospital onboarded to PatternMD? ▼
Request Data Deletion
To request deletion of your account and all associated data, email us at contact@patternmd.app with subject line 'Data Deletion Request' and your anonymous ID.
